Band Instrument Repairs

Quest Musique Service Centre

The Repair Shop

We have a fully equipped repair facility and a staff of qualified repair technicians that can provide a full range of service on brass, woodwind, percussion and string instruments. Servicing Manitoba for over 20 years we are the repair site of choice for many schools around the province and many of Winnipeg’s professional musicians. We stock replacement parts so turn around time on repairs is kept to a minimum.

About the Technicians

Roger Arseneault

Roger Arseneault specializes in woodwind repairs including replacing key corks & felts, adjusting spring tension, adjusting alignment and regulation, straightening bent keys, cleaning and more. In addition to woodwind family repairs, Roger also oversees all band instrument cleaning and manages repair shop operations.

David Boyd

David Boyd has been in the business for 30 years as a woodwind technician, starting his career at St. John's Music and trained with Fritz Saurer and Joe Burghardt. David and Roger handle the repairs and cleaning for all woodwind instruments at Quest including replacing key corks & felts, adjusting spring tension, adjusting alignment and regulation, straightening bent keys, cleaning and more.

Stringed Instrument Repairs

Our Stringed Instrument Technicians are capable of performing all of our violin instrument family repairs, from top cracks to restrings, fingerboard replacement to fitting bridges and reinstalling sound posts.

Contact our Technicians

Call 1-866-386-5638

FAQ
We’ve been in this business for over 20 years and we’ve seen it all!
Here are some common questions:

1. Can you give me a repair estimate?
Yes we can, but we need to see the instrument in person. All estimates are free and can be done while you wait. What sounds like a complex problem on the phone might be fixed easily or that small dent might lead to other problems.

2. My mouthpiece is stuck. What should I do?
BRING THE INSTRUMENT IN. Brass mouthpieces seem fairly simple to fix; Grab a pair of pliers and pull right? WRONG! This can ruin both the mouthpiece and the instrument. Some band teachers have a special tool to remove the mouthpiece, if not bring it in to us. It’s easy, quick and generally inexpensive (especially when compared to repair costs for a broken instrument!)

3. How often should I bring my instrument in?
You should bring it in to have a repair technician look at it once a year. Just because you bring an instrument in, it doesn’t mean that it is going to cost a fortune to fix it. Preventative maintenance is much cheaper and faster than repairing a major problem. If students are trying to play an instrument that is not properly tuned up they often lose interest because it is harder to play and they are not progressing. A well maintained instrument leads to an enthusiastic musician!

4. How much is my instrument worth?
As in the case with repair estimates, we have to see the instrument. One of the major factors in determining how much an instrument is worth is the condition the instrument is in. We can give you verbal or written estimates, but we have to see the instrument in person!

5. It’s just a small dent, let me grab my hammer and my soldering gun.
Well technically this isn’t a question but you’ll save yourself many questions by bringing it into the store. Imagine trying to fix your computer or your car with a hammer and a screwdriver and you’ll get the idea. Our repair department is equipped with the proper tools to quickly and properly fix any problem you may have. The home repair job always leads to more problems.

6. How old is my instrument?
First find the brand of the instrument, and then the serial number. Most instrument manufacturers have excellent resources on their website for determining the age of an instrument based on the serial number.