COVID-19 Update

May 10th, 2021

Update from Quest Musique

In accordance with Provincial Health Restrictions, both of our retail locations will continue to be open to the public during regular business hours.

Store capacity now limited to 10% at both locations. Curbside pickup is currently available as an option at both retail locations.

Quest Music Academy has temporarily transitioned all in-person lessons to an online format. In-person lessons will not be available until after May 30th.

Face Masks & Hand Sanitation is mandatory upon entering the building.

Hours of Operation:

Monday - Friday: 11:00 am - 7:00 pm
Saturday: 10:00 am - 6:00 pm
Sunday: Closed

Thank you for your understanding & support!

- The team at Quest Musique

 

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March 24th, 2021

Update from Quest Musique

Our new location at 692 Osborne Street will be open to the public for retail Monday, March 29th, 2021.

Store capacity will be limited and face masks & hand sanitation will be mandatory upon entry.

Hours of Operation:

Monday - Friday: 11:00 am - 7:00 pm
Saturday: 10:00 am - 6:00 pm
Sunday: Closed

In-Person Lesson are currently available at Quest Music Academy. Call 204-231-1677 for details.

Free Local Delivery Services will no longer be available. Online orders will resume being fulfilled by Canada Post, UPS with local pickup options available.

 

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January 23rd, 2021

Update from Quest Musique

Our location at 1308 Portage Avenue will be reopening to the public starting January 23rd in accordance to the Provincial Health Guidelines.

The store capacity will be limited to 10 customers at a time and face masks & hand sanitation will be mandatory upon entry.

Store Hours:

Monday - Friday 11am - 7pm

Saturday: 11am - 6pm

Sunday: Closed

 

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November 10th, 2020

Update from Quest Musique

 

Hi Everyone,

So in light of the new Code Red restrictions coming into effect on Thursday, November 12th we will be making some changes at Quest, similar to what happened during lockdown in April.

First, we will be open tomorrow, Wednesday November 11th on reduced hours at both locations from 1pm to 6pm. The retail stores will be open to the public during this time with masks & sanitization mandatory. Capacity will also be limited.

Starting Thursday, November 12th, we will be offering curbside pickup, free local delivery & free shipping to all of our Winnipeg customers with no order minimum, based out of our Portage Avenue store. Hours will be from 11 am to 6pm. You can call your order in to the store, or order online. We will be able to accept credit card and Visa Debit payments over the phone for local pickup or delivery. Online orders can also be paid by Visa Debit, credit card or PayPal. The St. Vital location will be closed, so anyone in the south-area of Winnipeg can opt for free delivery from our Portage location.

Orders within Manitoba but outside of the city will be able to get free shipping on orders over $50.00. Some exceptions apply to remote locations, but you can call the store to place your order and we can get you a shipping quote.

Orders outside of Manitoba but within Canada still qualify for free shipping on orders over $100.00. Orders can be placed through our online store.

Repairs will still be accepted for Curbside Pickup/Drop Off at our Portage Avenue location. Please call the store in advance to create a service ticket with our staff. Once at the store, the staff will greet you outside to accept your repair and provide you with a receipt.

All lessons will remain online-only and any booking inquiries can be directed to admin@questmusicacademy.com

We hope everyone stays safe & healthy! If you have any questions, please reach out to us at 204-233-4151 or send an e-mail to sales@questmusique.com

Thank you for your continued support!

- The team at Quest